PM the PM experience to increase the leverage of product management within your team. Discover Product Operations Certified.
3+hours of content
5 modules
5 templates & frameworks
Expert insights
100%self-paced
Official certification
Course overview
The demand for Product Ops professionals is on the rise and fast becoming a key role in teams today. This on-demand course will upskill you in all the fundamentals needed to excel in Product Ops so you can bring people, processes, and products together with ease. Brought to you by one of the pioneers in the field, Chris Butler (who's been there and done that), along with tested and proven advice and examples.
Start confidently building world-class product communities today.
Keep scrollin’ a little further for a full breakdown of the course’s curriculum.
By the end of this course you'll be able to:
Understand the terminology, expectations, and roles of product operations people.
Apply product management expertise to improving product communities.
Design experiments to run within your product communities.
Be confident in how to build world-class product communities.
Learn to apply data in order to inform product programs.
What's included when I enroll?
Whether it's your first time tackling the Product Ops role, or you've got a few years under your belt. There's something for everyone at all levels to take away from this self-guided course.
Expert video tuition
Official certification to show off to your colleagues
Tried, tested and vetted strategy
Access to the course content forever
Expert knowledge from a seasoned product ops professional
Course curriculum
Welcome and introduction to product operations [25 mins]
Pre-course survey
How to get the most out of this course
Your course pack
Resource library
Introduction to product operations
What is product ops?
[Article] Breaking down the product ops fundamentals
Exam
Time to reflect
Problems that product operations solve [25 mins]
Problems that product ops solves
Exam
Time to reflect
Product management applied to product management [50 mins]
Product management skills for product operations
Customer, product and value
Product operations success metrics
Exam
Time to reflect
Product operations, the role [67 mins]
The first 90 days
Organizing the work - people
Organizing the work - process
Organizing the work - technology
Scaling - when to grow the team
Anti-patterns
Exam
Time to reflect
Bonus footage [45 mins]
The product ops role and experience - Gabby Peralta, Product Operations Manager at Tealium
Learning feedback form
Wrap up [10 mins]
Course recap
Incident report
Resource library
Your feedback
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FAQs
Who is this course for?
This course will be well suited to PMMs who are moving into Product Operations but have not previously set up teams themselves or POs who are looking to improve their current processes.
How does the course work?
The course is 100% OnDemand and fully self-paced. Once you enroll, you’ll work through the modules and be invited to take part in activities. At the end of each module, you’ll be presented with mandatory exam questions and if you pass all these, you’ll become Product Ops Certified!
What's the difference between your Product Operations Core and Masters courses?
Good question! We're glad you asked.
Our comprehensive Core Course is designed for beginners or those new to the field. It covers all the essentials, providing a solid foundation for excelling in Product Operations. From fundamental concepts to practical tools, the Core Course has essential templates and frameworks to guide your Product Operations journey, ensuring you're well-prepared from day one.
Our Master's Course, on the other hand, is for seasoned professionals. It offers an advanced curriculum tailored for those who have mastered the basics and are ready to take their skills to the next level. It focuses on specialized knowledge and strategies suited for managerial roles and veterans in the field. If you have three or more years of experience in Product Operations, this one is for you.
TLDR:
Core Course: A thorough introduction to Product Operations, ideal for those just starting or transitioning into product roles.
Masters Course: An advanced exploration into complex operations designed for leaders and experienced professionals seeking to sharpen their skills.
How long will the course take to complete?
The course content, activities, and exams will take approximately 3 hours to complete.
What happens if I don’t pass the exams?
You'll have two attempts at each exam. If you fail the first attempt, we really recommend revisiting the materials to help you pass the second time around. If we can support you further, please reach out to us for more help.
Note: Contact support at support@pmmalliance.com for further help or to request that your exam be resent.
How long will I have access to the course content for?
For life! One, one-off payment gives you unlimited to all the course’s content forevermore.
Looking to learn as a team?
If you're looking to get a team of three or more certified, then speak to Matt about team rates
P.S. If you need help convincing the boss, we've done the hard part for you.